Wednesday, November 7, 2007

Yes, We Really Do Try To Listen

I got an email yesterday sharing this with me and thought there was something definitely to be learned from it.

An office was having a "going away" party for a lady in their office. Someone called a store (yes, I did omit the name) and ordered the cake. Here are his instructions:
"He told them to write: "Best Wishes Suzanne" and underneath that write "We will miss you"." You can tell from the picture that things didn't quite turn out as was intended.

What can we learn from this? Communication is key! I have always heard people say that you need to ask questions and listen.

But, it is not enough to just ask questions and listen to the answers. We need to be sure that we understand what they are saying. Otherwise we might find ourselves with a face full of cake.

Rest assured, that one of the things that we want to be sure that we are doing is listening to our clients and making sure that we have understanding. This helps us assist you more effectively and efficently so you can find your dream home.

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